Dirt Rooster Bicycles Gift Card Policy
Using Your Dirt Rooster Bicycles Gift Card Online:
- Find your unique 13 or 17 digit gift card number located on the back of your gift card, just below the barcode.
- During the online checkout process, enter your gift card number in the comments section under the Shipping Method screen.
- To complete the purchase, you'll need to provide a credit card number. Rest assured, your credit card will only be charged for the balance after deducting the gift card amount.
- Keep in mind that there will be a temporary authorization hold on your credit card for the total amount until your order is processed.
FAQ
How can I determine the remaining balance on my Dirt Rooster Bicycles Gift Card?
You have a couple of options:
- Visit Dirt Rooster Bicycles to inquire about your card balance.
- Reach out to our online support team through the chat feature located in the bottom right corner of this webpage. Alternatively, you can send an email to support@dirtroosterbikes.com. When reaching out, ensure you provide either the 13 or 17 digit gift card number or a clear image of the back of the gift card.
Can I utilize multiple Dirt Rooster Bicycles Gift Cards for a single purchase?
Absolutely! If you have multiple gift cards, simply list all the gift card numbers in the comments section during checkout. We'll apply the cumulative amount to your order.
Do Gift Cards Expire?
Dirt Rooster Gift Cards are valid for 1 year from the date of purchase. You have the option to extend the expiration date of your gift card by adding funds to it within the specified period. The standard expiration period is one year from the date of issuance. However, if you add funds to your gift card before the original expiration date, the card's lifetime will be extended but cannot exceed 2 years.
Under The Credit Card Accountability Responsibility and Disclosure (CARD) Act of 2009, gift cards must have a minimum expiration period of five years from the date of issuance.
Can I use my gift card after it has expired?
Expired gift cards may be honored, and each case will be evaluated individually. We understand that circumstances vary, and we strive to provide flexibility to our valued customers.
If your gift card has expired, we encourage you to reach out to our customer support team. We will assess your situation on a case-by-case basis to determine the best course of action. In some cases, we may extend the usability of the expired card, reissue a new card with the remaining balance, or offer alternative solutions.
Our commitment is to provide excellent customer service, and we recognize that unforeseen circumstances can impact the use of gift cards. By evaluating expired cards on a case-by-case basis, we aim to find solutions that align with our dedication to customer satisfaction.
Encountering difficulties using your Dirt Rooster Bicycles Gift Card online?
If you're facing any challenges during the checkout process, don't worry!
- Complete your purchase as usual.
- Send us an email at support@dirtroosterbikes.com with your order number and either the 13 or 17 digit gift card number or a photograph of the gift card's back side.
- Our team will promptly assist you in applying the gift card amount to your order.
